Lucky's Tattoo and Piercing

I've had to come here to pick up facial jewelry in a pinch and have never had a positive experience. The counter employees are very condescending and unfriendly; when I've happened to come in with very simple incorrect or incomplete information, they are quick to correct me with an attitude, and not interested in helping me actually get the product I need-- it feels like they just want you out of the store. In a specialty shop of any kind, expecting the average customer to be able to bark out the specifics of what they're looking for without any clarification needed is frankly detached from reality. Being brusque and treating a layperson like they're stupid for needing a little help is a great way to lose business. Two stars for good stock and location-- I can't speak to the quality of their piercings or tattoos either.

I went in for a walk in piercing for my conch and helix at once. I was able to squeeze a quick appointment with Lars, who was absolutely amazing and made me feel extremely comfortable throughout the whole process! The piercings were quick and a lot of attention was paid to make sure it was clean. I was also able to get a quick consultation for other piercings which was very informative. I will say they are on the pricier side, and I paid $170 before tip for the two piercings and most basic jewelry. But I definitely recommend booking if you're able to, and Lars was great!

Phenomenal business and so professional. I came to Lucky’s with an embedded earring from a different studio and they knew exactly how to help and removed the jewelry, fixed me right back up. Cannot recommend this place enough.

Always such good service and super attentive. I’ve had two piercings done hear and will be back for more. Thanks Clinton!!

I called to inquire about multiple piercings. I was told what to schedule online. I did so, but when I arrived they apparently had a different process and were not able to accommodate my scheduled appointment. They were unwilling to correct their error as apparently they are fully booked at times I am available, and they elected to keep my deposit despite the error being theirs. Beyond the scheduling and communication errors, the front desk person repeatedly insisted I was only there for a jewelry change, even though I had booked a piercing appointment. I later realized that I was likely being judged based on my existing titanium jewelry (which I’ve worn for decades), which is an unprofessional and unacceptable assumption. The unwillingness to correct mistakes or take accountability is a huge red flag. If a studio can’t handle basic scheduling, communication, or customer service, I have serious concerns about their experience and professionalism when it comes to piercings themselves. Edited 8/22/25 to add: The day after my original appointment, I received an automated text confirming a new appointment that I didn't schedule (which was 4 hours after the text). When I called to ask for clarification, the studio manager admitted they scheduled me "in case you changed your mind" despite me explicitly saying both that I was unavailable at that time and that I'd be seeking the service elsewhere. While on the phone, I was repeatedly interrupted and never got an explanation why this was done without my consent. They offered to refund my deposit, but unsurprisingly, no refund has actually been issued. Bottom line: Poor communication, lack of professionalism, and shady business practices. I strongly recommend seeking out a more experienced and reputable studio.

Had a fantastic expirence with Clinton and his apprentice. Couldn't have gone better

I had a wonderful & comfortable experience here! Front desk staff was very kind😊. I got my eyebrow pierced and was a little nervous but Mimi did an excellent job and went over aftercare perfectly. I would suggest anyone who’s looking for a piercing in the Boston area to come here! 🩷

Jump through hoops

Gabby P. was my tattoo artist and she was amazing! She brought my tattoo vision to life. Not only is she talented, she was also kind and made me feel comfortable. Lucky's is a warm and welcoming environment and staff in general seem super friendly. I'll definitely be back if/when I want another tattoo!

Got my daughter’s ear piercing done here, it was virtually painless and healed perfectly. They used single-use sterilized equipment and even showed us the autoclave logs! Great work with 100% hygiene.